About Medicinal

Healthcare That Understands You

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Connecting Aussies with AHPRA-registered professionals

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Our Story

Australia’s healthcare landscape presents unique challenges. From the bustling streets of Sydney to the serene expanses of regional communities, we’ve seen how distance and accessibility can impact healthcare experiences. This understanding sparked our mission at Medicinal.

Our journey began with a simple observation: while Australia offers world-class healthcare, accessing professional support shouldn’t require long waiting times or extensive travel. We envisioned a future where quality healthcare would be available to every Australian, regardless of their location or schedule.

Working alongside experienced healthcare professionals, we’ve built more than just a telehealth platform. We’ve created a supportive environment where professional care meets modern convenience. Our team of AHPRA-registered professionals brings together decades of combined experience, unified by a shared commitment to patient-centred care.

Today, we’re proud to be loved by thousands of Australians. Through our secure platform, we’ve helped connect patients with professional healthcare support across every state and territory. We understand that each person’s healthcare journey is unique, which is why we focus on providing personalised attention and professional support tailored to individual needs.

As we continue to grow, our core values remain unchanged: professional excellence, genuine care, and unwavering integrity. We’re committed to maintaining the highest standards of healthcare practice while making quality support more accessible to all Australians.

We invite you to experience healthcare that truly understands you.

The Medicinal Team

The Values That Define Us

Professional Excellence

Every member of our team brings a wealth of experience to your care. We maintain the highest professional standards through continuous learning and development.

Personal Connection

Healthcare is personal. We take the time to understand your unique story and work together to create a care approach that fits your life and circumstances.

Trust & Integrity

Your wellbeing is our priority. We uphold the strictest ethical standards and privacy protocols, ensuring you receive professional care in a secure, confidential environment.

Is Our Care Right for You?

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Chronic Pain & Discomfort

Living with ongoing pain or discomfort? Our AHPRA-registered healthcare team offers professional consultations to discuss your options.

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Mental Wellbeing Support

Dealing with physical or mental health concerns? Connect with our healthcare professionals to explore personalised care approaches.

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Sleep & Relaxation

Struggling with sleep or finding it hard to unwind? Let’s discuss how our healthcare team might help support your wellbeing.

Wondering If We Can Help?

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Ready To Start Your Journey?

Book a telehealth consultation today to explore various healthcare approaches for your condition. Start with a simple pre-screening to begin.

Start Pre-Screening
A person with long hair smiling, wearing a dark top and standing in front of a blurred background indoors.Woman with shoulder-length brown hair smiling, wearing a white sweater. Indoor setting with a green plant in the background.A shirtless man looks upwards towards the sky, with clouds and blue sky in the background.Smiling person with short hair in front of leafy background.

Join the Community!
Connecting Aussies with AHPRA-registered practitioners

A couple is smiling at the camera outdoors, with green foliage in the background.

Frequently Asked Questions

Our approach combines professional expertise with genuine care. Every member of our healthcare team is AHPRA-registered and specially trained in telehealth delivery. We focus on creating lasting relationships with our patients while maintaining the highest standards of professional care.

We maintain strict professional standards through ongoing training, regular peer reviews, and comprehensive quality assurance processes. Our AHPRA-registered professionals follow evidence-based practices and participate in continuous professional development.

We employ enterprise-grade security measures that meet or exceed Australian healthcare privacy standards. Our systems are regularly audited, and all consultations take place through secure, encrypted connections. We strictly adhere to Australian privacy laws and healthcare data protection requirements.

Yes, we believe in collaborative healthcare. With your consent, we can communicate with your existing healthcare providers to ensure coordinated care. We can share consultation notes and care plans with your regular GP or specialists.

We believe in building lasting professional relationships. While some patients may only need occasional consultations, we offer comprehensive ongoing care options. Your healthcare professional will work with you to determine the most appropriate care schedule for your needs.

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